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5:30 - 6:30
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Summit Registration/Information
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7:00 - 8:00
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Networking Breakfast
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8:00 - 8:15
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Opening Remarks
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Allan Schweyer, President and Executive Director, Human Capital Institute
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8:15 - 9:30
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General Session: Three Billion New Capitalists
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One of the shrewdest economic trend-spotters with a long history of predicting the important trends
long before they become apparent to others, is Founder and President of the Economic Strategy Institute.
ESI is a Washington think tank influential in the areas of international trade policy and specialized in
how key sectors of the US and world economy adapts to change, in particular the effects of globalization.
His most recent book, Three Billion New Capitalists: The Great Shift of Wealth and Power to the East, deals
with the economic rise of Asia and the upcoming rebalancing of the world economic order, and its possible
impact on the U.S.
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Clyde Prestowitz, Founder & President, Economic Strategy Institute and best-selling author of Three Billion New Capitalists
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9:30 - 10:15
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Refreshment Break
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10:30 - 12:00
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Concurrent Sessions on Leadership, Innovation, & Talent
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Leadership
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Leadership Keynote: What Got You Here Won?t Get You There: How Successful People Become Even More Successful
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Marshall Goldsmith, America's preeminent executive coach, addresses the leaders'
role facing emerging and unforeseen challenges, opportunities, and trends in today's
knowledge economy. What is it that organizations and communities will need from their
leaders today and in the years to come? Mr. Goldsmith defines the dynamic requirements
for the qualities, skills and actions of The Leader of the Future and provides guidance
to shape development for you and your executive team.
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Dr. Marshall Goldsmith, Principal, Marshall
Goldsmith Partners and co-author of the best-selling book, The Art and Practice of Leadership Coaching
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Innovation
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Innovation Keynote: Designing Innovation - Lessons from the Global Service Innovation Consortium
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"The Customer Experience" is a tremendous catch phrase today, but what does it really mean, and how
do exemplar companies organize themselves to deliver great customer experiences? Research done through
Peer Insight's Global Service Innovation Consortium has identified Customer Experience Design as one
of the most important disciplines companies should master if they want to be industry leaders, no matter
what their offering. Jeneanne Rae will discuss lessons learned from research that includes input from 35
Fortune 500 service companies, interviews with 250 senior executives, and data on 65 service innovation
projects.
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Jeneanne Rae, Thought Leader for Innovation Management and Design Strategy, and one of the 2005 "Magnificent
Seven" gurus of innovation named by Business Week.
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Talent
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Talent Keynote: Talent Management from the Business' Perspective
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In this session, we will consider the choices involved in talent management, such as the "make or buy"
approach. We will also examine the most cost-effective ways associated with developing talent and how
to plan for meeting talent demand in ways that do not break the bank.
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Dr. Peter Cappelli, George W. Taylor Professor of Management
and Director, Center for Human Resources, The Wharton School
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12:00 - 1:30
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Table Topic Luncheon
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1:45- 3:15
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Concurrent Sessions on Leadership, Innovation, & Talent
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Leadership
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Global Leadership: Engaging and Aligning a Worldwide Workforce
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As innovation, speed to market, and the need for ever-increasing efficiency define the competitive
edge, organizations around the globe are counting on motivated workforces to help them succeed.
Towers Perrin's definitive study on global workforce engagement shows a scant 14 percent of people
are highly engaged on the job, with the ability and willingness to go the willingness to go the
extra mile to help their companies succeed. Towers Perrin will share key points from this research
and co-present with a global executive a case study on how effective leaders are deploying, aligning,
and engaging their global internal and external workforces to sustain a competitive advantage and
propel their business goals.
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Innovation
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Agile, Fast, & Innovative: Building an Entrepreneurial Culture
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Neal Thornberry will moderate this high-impact session on how corporate managers can
overcome bureaucratic impediments and cultivate leadership skills to move the organization
onto a direct path of growth, renewed energy, and increased business performance. Encouraging
innovative and risk-taking leadership creates substantial benefits. It only takes a few such
people within an organization to make significant differences to the top and bottom lines.
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Moderator:
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Dr. Neal Thornberry, Babson College's Faculty Director and author of Lead Like an Entrepreneur
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Panel:
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Ron Pierantozzi, Director, New Business Development, Air Products & Chemicals
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Talent
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The Future of Human Capital Metrics: Building a New Decision Science
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The Center for Effective Organizations' (CEO) research shows that strategic human resource and
business leaders make human capital decisions based on data and increasingly sophisticated analysis
tools. In this session, CEO's Measurement Leader, Alec Levenson, shares findings on cutting-edge
techniques and models generating strategic insights about organization and talent resources.
Professor Levenson will moderate an executive panel who will share their experiences working
on the cutting-edge of human capital metrics
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Moderator:
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Alec Levenson, , Research Scientist, Center for Effective Organizations, Marshall School of Business
at the University of Southern California
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Panel:
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Ann Fithern, Vice President Compensation, Royal Bank of Canada
Michelle Beiter, Director, HR Metrics, Talent Management & Organization Effectiveness, Limited Brands
Gary Iverson, Program Manager, Intel
Amanda Hahn, Director of Talent, ARAMARK
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3:15 - 3:30
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Dessert Break
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3:30 - 5:00
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Concurrent Sessions on Leadership, Innovation, & Talent
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Leadership
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Leading Your Workforce Through Continuous Change
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Address market needs assessment, targeted marketing, and attraction, development and retention strategies.
Target markets include millenials, the aging workforce, the ethnic workforce, military and stay at home parents.
Learn approaches to win talent in these markets and how to develop and track metrics to meet business
requirements and impact the bottom line.
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Moderator:
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Cindy Mayer, Executive Director of Staffing, Cingular Wireless
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Innovation
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Driving Results - Innovative Business Applications of Talent Management
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How does an organization move from talent management talk to actual practice? Who
companies are actually implementing real-world talent management solutions and what are
they doing? Research conducted by HCI and Bersin and Associates has identified best
practices in integrated, business-focused talent management solutions. In this presentation,
Josh Bersin will summarize research findings, including a talent management roadmap that can
guide your own organization's efforts. He will also moderate a panel discussion of best practices
for the implementation of integrated talent management solutions.
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Moderator:
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Josh Bersin, Principal and Founder, Bersin & Associates
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Panel:
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Emily Crawford, Vice President, Training & Development, Saks
John Havenaar, Global Director, Talent Acquisition, Whirlpool
David Forman, CLO, HCI
Carol Anderson, Senior Vice President and Director of Talent & Learning Resources, LandAmerica Financial Group
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Talent
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Hiring for Innovation: Attracting & Capturing Creative Thinkers
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To truly benefit from an innovation culture, all internal practices must reflect the same level of
strategic direction, including the sourcing and recruitment of new talent into the company and
keeping the creative thinkers you currently have. Learn how to take your company to the next
level by not only understanding your innovation strategy but also hiring and engaging the
right creative brains to execute.
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5:00 - 7:00
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Networking Reception
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