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Meet Our Conference Presenters
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General Session and Keynote Speakers
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Dr. Kathryn Cramer
Author, Founder
The Cramer Institute
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Dr. Kathryn Cramer, Founder of The Cramer Institute, has developed and brought to life a revolutionary (and refreshingly simple) concept called Asset-Based Thinking - a practical approach to taking the positive side of life's ledger and using it to full advantage in everything you do. Asset-Based Thinking calls for small shifts in the way people absorb, perceive, filter, and interpret information. It changes the way we see everything, leading to dramatic improvements in the way we live and work. Asset-Based Thinking zeros in on what's working rather than what's not (Deficit-Based Thinking) and favors inspiration and aspiration over desperation...and it is infectious. Through Asset-Based Thinking anyone can lead more productive and personally fulfilling lives. Dr. Cramer's new breakthrough book, Change the Way You See Everything Through Asset-Based Thinking (Running Press), details the results of her extensive research and findings in an innovative, visually dynamic fast-paced read. As author James Patterson writes in his forward, "When I read Change the Way You See Everything I saw that it does what it promises to do and more. This is a simple but brilliant thesis that gives us information we can actually use."
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Dr. Marshall Goldsmith
President
Marshall Goldsmith
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Marshall Goldsmith is a world authority in helping successful leaders get even better - by achieving positive change in behavior: for themselves, their people and their teams. Recently the American Management Association named Dr. Goldsmith as one of 50 great thinkers and leaders who have influenced the field of management and Business Week listed him as one of the most influential practitioners in the history of leadership development. In November 2005 he was recognized as a Fellow of the National Academy of Human Resources - the highest award for an HR professional. He has appeared in: The Wall Street Journal - as one of the top ten executive educators, Forbes - as one of five most-respected executive coaches, the Economist - as one of the most credible consultants in the new era of business and Fast Company - as America's preeminent executive coach. His work has received national recognition from almost every professional organization in his field, including: the Academy of Management, ASTD, HRPS and SHRM. Marshall is one of the few consultants who have been asked to work with over 70 major CEOs and their management teams. His Ph.D. is from UCLA and he is an Adjunct Professor teaching executive education at Dartmouth's Tuck School. Marshall is co-founder of Marshall Goldsmith Partners, a network of top-level executive coaches. He served as a member of the Board of the Peter Drucker Foundation for ten years. He has also donated substantial time to non-profit organizations, such as the Girl Scouts, the International and American Red Cross - where he was a National Volunteer of the Year. Dr. Goldsmith's twenty books include: The Leader of the Future (a Business Week best-seller) and Coaching for Leadership. Two of his recent books are: Global Leadership: The Next Generation and The Art and Practice of Leadership Coaching. Amazon.com has ranked seven of his books as "most popular" in their field. Harvard Business School has chosen six of his books to be their Working Knowledge recommended books.
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Dr. Vijay Govindarajan
Professor of International Business
Dartmouth College
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Vijay Govindarajan, known as VG, is the Earl C. Daum 1924 Professor of International Business at the Tuck School and founding director of Tuck's Center for Global Leadership. He is also the faculty co-director for Global Leadership 2020, Tuck's executive education program that focuses on global management and is taught on three continents. For 25 years, Govindarajan has been advancing the field of strategy execution and advising senior executives in all industries on how to modify their organizations to achieve their strategic ambitions. Reading the zeitgeist of the past three decades, Govindarajan has helped companies adapt to the global business environment and change the way they look at strategy. In the 1980s, he surveyed hundreds of executives at Fortune 500 corporations about their varied approaches to executing strategy across business units. In the 1990s, he helped companies that were expanding globally achieve the most effective balance of differentiation and integration among country subsidiaries. Since 2000, Govindarajan has focused on teaching corporations to build breakthrough businesses while simultaneously sustaining excellence in their core business--the subject of his new book Ten Rules for Strategic Innovators. Companies he has advised include AT&T, Boeing, British Telecom, Corning, Ford, The Gap, Hewlett-Packard, The Home Depot, IBM, J.P. Morgan Chase, Johnson & Johnson, Kodak, New York Times, PriceWaterhouseCoopers, Sony, and Wal-Mart. Govindarajan is recognized as one of today's leading business strategists. He has been named to a series of lists by influential publications, including: "Outstanding Faculty" in BusinessWeek's annual Guide to Best B-Schools; "Top Five Most Respected Executive Coaches on Strategy" by Forbes; "Top Ten Professor in Corporate Executive Education" by BusinessWeek; and "Eight Leading Executive Advisors" by the Wall Street Journal Online. Additional accolades include Across the Board, which features Govindarajan as one of four "superstar" management thinkers from India. Govindarajan currently writes a column for FastCompany.com. His articles have also appeared in journals such as Harvard Business Review, strategy+ business, California Management Review, MIT Sloan Management Review, Accounting, Organizations and Society, Decision Sciences, and Journal of Business Strategy. As well, one of his papers was recognized as one of the ten most-often cited articles in the entire 40-year history of Academy of Management Journal. Govindarajan has published six books, including The Quest for Global Dominance (Jossey-Bass, 2001). He is a popular keynote speaker and has been featured at such conferences as the Business Week CEO Forum and the Economist Conference. Prior to joining the faculty at Tuck, Govindarajan was on the faculties of The Ohio State University and the Indian Institute of Management (Ahmedabad, India). He has also served as a visiting professor at Harvard Business School, INSEAD (Fontainebleau, France), the International University of Japan (Urasa, Japan), and Helsinki School of Economics (Helsinki, Finland). Govindarajan received his doctorate and his MBA with distinction from the Harvard Business School.
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Clyde Prestowitz
President & Founder
Economic Strategy Institute
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Clyde Prestowitz is founder and President of the Economic Strategy Institute. His leadership has propelled ESI into an important role in the public policy process, influencing and often defining the terms of the debate in the areas of international trade policy, economic competitiveness, and the effects of globalization. Mr. Prestowitz has played key roles in achieving congressional passage of NAFTA and in shaping the final content of the Uruguay Round, as well as providing the intellectual basis for current U.S. trade policies toward Japan, China, and Korea. Prior to founding ESI, Mr. Prestowitz served as counselor to the Secretary of Commerce in the Reagan Administration. There, he led many U.S. trade and investment negotiations with Japan, China, Latin America, and Europe. Before joining the Commerce Department, he was a senior businessman in the United States, Europe, Japan, and throughout Asia and Latin America. He has served as vice chairman of the President's Committee on Trade and Investment in the Pacific and sits on the Intel Policy Advisory Board and the U.S. Export-Import Bank Advisory Board. Clyde Prestowitz regularly writes for leading publications. Mr. Prestowitz has a B.A. with honors from Swarthmore College; an M.A. in East-West Policies and Economics from the East-West Center of the University of Hawaii; and an M.B.A. from the Wharton Graduate School of Business. He also studied at Keio University in Tokyo. He is fluent in Japanese, Dutch, German, and French.
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Steve Smith
Founding Partner
MarcumSmith
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Steve Smith has spent the past ten years exploring how great leaders use ego differently than others- how they work, think, collaborate, and who they are. The result of his work, egonomics: eliminating the costs of ego and making it our most valuable asset, will be published in 2007 by Simon & Schuster. Steve has invested more than a decade into the topic and trying to reinvent the way people work. His previous work has been published in 18 languages and 40 countries. He has been featured by Microsoft Live Meeting for two years as leadership faculty, receiving the highest possible ratings. Smith's writing, speaking and business ideas have received acclaim from Tom Peters, Ram Charan, and embraced by such client organizations as Hilton, Disney, Baptist Health Care, Hard Rock Cafe, Cox Communications, American Express, and State Farm. With degrees in management, psychology and expertise in team collaboration and leadership, His success comes from his effort to help companies: - build an open-minded culture where change isn't resisted, and business agendas aren't overshadowed by personal agendas
- maximize individual talent and organizational strengths by drawing on the strengths of ego and minimizing its weaknesses
- cultivate a climate safe enough to share water-cooler honesty during meetings, rather than after-or never
- effectively deal with the egos of others when it's hurting performance
- create intense business debate with the intention of progress without the drag of conflict and argument
His business concepts and book have been adopted by several universities across the country as an example of what the real business world is about. He is a founding partner of the management training and consulting firm MarcumSmith, LC.
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William Taylor
Fast Company, Mavericks at Work
Babson College
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Bill Taylor is a provocative and inspiring voice on the future of business - an agenda-setting writer, speaker, and entrepreneur who has shaped the global conversation about the best ways to compete, innovate, and succeed. The arrival of his latest book, Mavericks at Work, changed how companies and their leaders navigate a fast-moving world and devise strategies that win in the marketplace. Mavericks is an inspiring and effective collection of next practices that amounts to a business plan for the 21st Century.
Mavericks at Work: Why the Most Original Minds in Business Win is the result of in-depth access to 32 of the world's most creative and disruptive competitors - organizations that are thriving in the marketplace by rethinking the logic of how business gets done. Just weeks after its release, it became a New York Times Best Seller, a Wall Street Journal Business Best Seller and a BusinessWeek Best Seller, and has attracted worldwide attention and acclaim. Mavericks has been the subject of high-profile articles, reviews, and columns in many top publications, including U.S. News & World Report, The Boston Globe, and The Economist, which called the book "a pivotal work in the tradition of In Search of Excellence and Good to Great." The Economist also named Mavericks one of its "Books of the Year, 2006." Other accolades include: "Top Ten Business Book of The Year" (amazon.com), "Top Ten Book on Innovation and Design" (BusinessWeek), and "2006 Picks of the Year in Business Books" (The Financial Times).
The book has also been generating big attention on the small screen. ABC's Good Morning America devoted two segments (called "Maverick Monday") to the book, and NBC's Weekend Today devoted a lengthy segment to the book's vision of the new workplace. CNBC aired a five-part series, hosted by Maria Bartiromo, called The Business of Innovation, which spotlighted a number of companies and executives drawn from the pages of Mavericks at Work, and for which Taylor was an on-air commentator. CEO Exchange, the PBS series hosted by well-known television commentator Jeff Greenfield, devoted an entire one-hour segment to the ideas behind Mavericks at Work, including a series of commentaries by Taylor and a fascinating panel discussion with three truly maverick innovators.
In addition to its presence in North America, where Mavericks is already in its seventh printing, the book will be published in Europe, Australia, Japan, the rest of Asia (a Chinese-language edition), and Brazil (a Portuguese-language edition). The word-of-mouth buzz keeps building. "I didn't just 'read' this book, I devoured it!" declared management guru Tom Peters. James J. Cramer, co-founder of TheStreet.com and host of CNBC's Mad Money with Jim Cramer, had this to say: "If Mavericks at Work had come out before I started TheStreet.com, I could have saved my investors (and myself) $100 million - because I would have been able to take the lessons in the book and apply them every day to my business."
Mavericks at Work may be Taylor's newest project, but it's just the latest chapter in a career devoted to challenging conventional wisdom and showcasing the power of business at its best. As a cofounder and founding editor of Fast Company, he launched a magazine that won countless awards, earned a passionate following among executives and entrepreneurs around the world - and became a legendary business success. In less than six years, an enterprise that took shape in some borrowed office space in Harvard Square sold for $340 million.
Fast Company, which recently celebrated its tenth anniversary, has won just about every award there is to win in the magazine world, from "Startup of the Year" to "Magazine of the Year" to two coveted National Magazine Awards. In 2004, in recognition of Fast Company's impact on business, Taylor was named "Champion of Workplace Learning and Performance" by the American Society of Training and Development. Past winners of the award include Jack Welch of GE and Fred Smith of FedEx.
Taylor is an adjunct professor at Babson College, America's top-rated school for entrepreneurship, where he created the "Maverick Seminar at Babson College" - a unique academic program in which MBA students interact with the ideas and innovators creating the future of business. He is the co-author of three other books on strategy, leadership, and innovation: The Big Boys: Power and Position in American Business; No-Excuses Management and Going Global.
Bill Taylor has published numerous essays and CEO interviews in The Harvard Business Review, and his monthly column, "Under New Management," ran in the Sunday Business section of The New York Times. His new column, "Bill Taylor on Big Ideas," runs in The Guardian newspaper of London. A graduate of Princeton University and the MIT Sloan School of Management, he lives in Wellesley, Massachusetts, with his wife and two daughters.
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Noel Tichy
Professor
University of Michigan
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Dr. Noel M. Tichy is a Professor of Organizational Behavior and Human Resource Management at the Ross School of Business at the University of Michigan, where he is the director of the Global Business Partnership, which for over a decade ran the Global Leadership Program, a 36-company consortium of Japanese, European and North American companies who partnered to develop senior executives and conduct action research on globalization in China, India, Russia and Brazil. He now heads up the Global Leadership in Healthcare Program working with CEOs and their senior teams from major medical centers in the U.S. along with teams in Europe and India. Professor Tichy also conducts the CYCLE OF LEADERSHIP executive program at the University of Michigan. Most recently, he led the launch of the Global Corporate Citizenship Initiative in partnership with General Electric, Procter & Gamble and 3M, designed to create a national model for partnership opportunities between business and society emphasizing free enterprise and democratic principles. In the mid 1980s, Dr. Tichy was head of GE's Leadership Center, the fabled Crotonville, where he led the transformation to action learning at GE. Between 1985 - 87, Dr. Tichy was Manager of Management Education for General Electric where he directed its worldwide development efforts at Crotonville. Prior to joining the Michigan faculty, he served for nine years on the Columbia University Business School faculty. Professor Tichy is the author of numerous books and articles. His most recent book is THE ETHICAL CHALLENGE: How to Lead with Unyielding Integrity (Jossey-Bass 2003, with Andrew McGill). He also authored, THE CYCLE OF LEADERSHIP: How Great Leaders Teach their Organizations to Win (Harper-Collins 2002, with Nancy Cardwell) and THE LEADERSHIP ENGINE: How Winning Companies Build Leaders at Every Level (with Eli Cohen), named one of the top 10 business books in 1997 by BusinessWeek. He is co-author of EVERY BUSINESS IS A GROWTH BUSINESS (with Ram Charan), published October 1998 (Random House). In addition, Tichy is also the co-author of CONTROL YOUR DESTINY OR SOMEONE ELSE WILL: How Jack Welch is Making General Electric the World's Most Competitive Company (with Stratford Sherman). Tichy has long been regarded as a staple of management literacy as noted by his rating as one of the "Top 10 Management Gurus" by BUSINESSWEEK and BUSINESS 2.0. He has served on the editorial boards of the Academy of Management Review, Organizational Dynamics, Journal of Business Research, and Journal of Business Strategy and was the founding editor and chief of HUMAN RESOURCE MANAGEMENT. Noel Tichy consults widely in both the private and public sectors. He is a senior partner in Action Learning Associates. His clients have included: Best Buy, GE, PepsiCo, Coca Cola, GM, Nokia, Nomura Securities, 3M, Daimler-Benz and Royal Dutch Shell.
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Hank Wasiak
Co-Founder
The Concept Farm
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Hank Wasiak is a communications industry icon with an impressive resume of experience working with the corporate elite of global business. He is co-founder of The Concept Farm, one of today's hottest creative development companies. Hank is an Emmy award winning TV host and actor, published author, entrepreneur, teacher, 7 time Emmy-nominated Executive Producer of a weekly television series and a Reiki Master. He personifies today's Renaissance man. Born and raised in Brooklyn, New York, Hank was the youngest Vice President of Doyle Dane Bernbach at age 26, President of Ketchum Communications in NYC at 32, a Divisional President of Brown Forman at 36 and has risen to the top of every organization he was with. He retired as Vice Chairman of McCann Erickson WorldGroup, the world's largest marketing communications company, to co-found The Concept Farm. Hank is executive producer and segment host of the company's Emmy award winning weekly series "Cool In Your Code". Hank won a New York Emmy award for his innovative interview Series, "Back on The Block". Hank teamed up with Dr.Kathryn D. Cramer, Ph.D., author and sought after leadership guru, to create one of today's most innovative and powerful self help books, Change The Way You See Everything, published by Running Press. Hank earned a Bachelors degree in Advertising from Pace University, an MBA in Marketing from the Baruch School of Business, has held an Assistant Professorship at Pace University, and has taught at Eckerd College, the University of South Florida. Bellarmine College and the University of Louisville.
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Concurrent Session Speakers & Panel Moderators
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Robert Bernshteyn
Vice President
SuccessFactors, Inc.
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Rob Bernshteyn brings over a decade of experience in enterprise software applications to SuccessFactors. His primary experience is in product marketing, information systems strategy, and software implementation. Prior to his current role as head of Product Marketing at SuccessFactors, Rob worked in product marketing at Siebel Systems; the worlds leading provider of Customer Relationship Management (CRM) solutions. While at Siebel, Rob directed product marketing and management activities for the Siebel Employee Relationship Management line of business. In previous positions as a management consultant at McKinsey & Co. and Accenture, Rob helped global organizations improve their business performance through the use of information technology solutions. His qualifications include a Bachelor of Science Degree in Information Systems from the State University of New York at Albany and an MBA from Harvard Business School.
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Josh Bersin
CEO
Bersin & Associates
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Josh is the Principal and Founder of Bersin & Associates, a leading industry research and consulting firm in enterprise learning technology and implementation. Bersin & Associates focuses on "What Works®" in corporate e-learning, and has specializations in blended learning, content development, LMS and infrastructure, performance management, and measurement and analytics. The company develops industry-leading research studies, assists in corporate implementations, and provides support and services to corporations and e-learning vendors. Josh is the author of The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned - a comprehensive review of the principles and winning strategies for blended learning in corporate training applications - available from Wiley publishers and on Amazon.com, and he is working on an upcoming book on Training Analytics.
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Dr. Peter Cappelli
Professor of Management
The Wharton School
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Dr. Peter Cappelli is the George W. Taylor Professor of Management and Director of the Wharton School's Center for Human Resources at the University of Pennsylvania. He is also a Research Associate at the National Bureau of Economic Research in Cambridge, MA, served as Senior Advisor to the Kingdom of Bahrain for Employment Policy from 2005-2006, and from 2007 is a Distinguished Scholar of the Ministry of Manpower for Singapore. Cappelli has a BS in Industrial Relations from Cornell University and a PhD in Labor Economics from Oxford, where he was a Fulbright Scholar.
Dr. Cappelli was a staff member on the U.S. Secretary of Labor's Commission on Workforce Quality and Labor Market Efficiency from 1988-'90, Co-Director of the U.S. Department of Education's National Center on the Educational Quality of the Workforce, and a member of the Executive Committee of the U.S. Department of Education's National Center on Post-Secondary Improvement at Stanford University. Professor Cappelli has served on three committees of the National Academy of Sciences and three panels of the National Goals for Education. He was recently named by Vault.com as one the 25 most important people working in the area of human capital, one of the top 100 people in the field of recruiting and staffing by Recruit.com., and was elected a fellow of the National Academy of Human Resources. He serves on the advisory boards of several companies, and is the founding editor of the Academy of Management Perspectives.
Dr. Cappelli's research has tackled issues including downsizing and performance, market-driven approaches to employee retention, and the so-called shortage of information technology workers.
Areas of Expertise: Labor Economics, Economic Development, Learning, Talent Management, HR, Retention
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Anne Davies
Senior Consultant
Towers Perrin
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Anne Davies is the Workforce Effectiveness leader of Towers Perrin's western region. With nearly 15 years of consulting experience, Ms. Davies specializes in large-scale change and program management, including leadership and team coaching, organization design and development, training, communication and program implementation. She has consulted to global Fortune 500 companies in the financial, health care, retail, transportation and energy industries and has led projects throughout the US, Asia, South America and Europe. Prior to joining Towers Perrin, Ms. Davies led the western region corporate restructuring and change practice for another major consulting firm. Ms. Davies has a B.A. in psychology from Albion College and an M.A. in human resources and organization development from the University of San Francisco.
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Dr. Scott Erker
Senior Vice President
Development Dimensions International, Inc. (DDI)
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Dr. Scott Erker, Ph.D., is the Senior Vice President of DDI's Selection Solutions Group. In this capacity, Dr. Erker supervises the creation of products and services that improve the quality and speed of hiring and promotion decisions. He has helped hundreds of companies worldwide to build exceptional workforces, including Fortune 500 companies such as General Motors, Kodak, Microsoft, Coca-Cola, BASF, and Mercedes-Benz. Scott is a recognized expert on global hiring, leveraging technology to drive selection decisions and selling the company to candidates. He has been a featured speaker at SIOP, Kennedy Information's Recruiting Conference and the Global Workforce Leadership Summit and is frequently quoted in business and trade publications such as the Wall Street Journal, The Chicago Tribune, and HR Magazine.
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Row Henson
HCM Fellow
Oracle
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Row Hensen has been involved in Human Resources and Human Resource Management Systems for the past 35 years. For 8 of those years she held the role of Vice President of HRMS global product strategy at PeopleSoft where she was involved in setting the direction for their flagship Human Resources product line. Before PeopleSoft, she spent fifteen years in the computer software industry with Dun & Bradstreet Software (previously MSA) and Cullinet Software, primarily focused on marketing, sales, support, and development of Human Resource Systems Ms. Hensen was voted one of the "Top Ten Women in Technology" by Computer Current.
Areas of Expertise: HRMS, Global Talent Management, Talent Management/HR Technology, Healthcare Sector
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Kim Lamoureux
Senior Analyst
Bersin & Associates
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Kim Lamoureux is a senior analyst at Bersin & Associates and directs the company's research in management and leadership development. Kim has more than a decade of experience in human resources and talent management that includes managing worldwide leadership programs, executive education, and leading cross-functional teams. Kim's functional areas of expertise include senior leadership training, career development, 360? feedback, performance management, succession planning and business process improvement. Prior to joining Bersin & Associates, Kim held several training and development management positions at Textron Inc., an $11B global multi-industry manufacturer and service provider. Most recently, she was manager of leadership development and training and was responsible for the design, development, implementation and evaluation of global leadership and professional development programs and processes. Kim was a primary contributor in establishing Textron's corporate university and defining a training administration outsourcing solution. Kim holds a bachelor's degree in human resource management from Rhode Island College and is an active member of the American Society for Training and Development.
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Dr. Alec Levenson
Research Scientist, Center for Effective Organizat
University of Southern California
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Alec R. Levenson is a Research Scientist with the Center for Effective Organizations (CEO), Marshall School of Business, University of Southern California. Dr. Levenson's research focuses on the economics of human resources and organization design; HR and human capital metrics, analytics, and return on investment; and strategy. Topics include estimating the strategic and financial impact of HR and human capital; building analytic capabilities within the HR function; measuring the economic value of human capital gained on the job; aligning competency systems with strategic and bottom-line objectives; measuring and maximizing the economic value of leadership development, including executive coaching; measuring the return on investment to globally distributed software development; how companies manage for success in times of adversity; and contingent work. He works with companies to improve the quality of human capital analytics and increase the efficacy of HR programs and practices, including Booz-Allen Hamilton, Capital One, Cisco Systems, Frito-Lay, Motorola, Pfizer, PricewaterhouseCoopers, Royal Bank of Canada, and Sun Microsystems. Dr. Levenson's research has been published in numerous academic outlets and has been featured in The Wall Street Journal, The Economist, CNN, U.S. News and World Report, National Public Radio, the Los Angeles Times, and Marketplace. He has received research grants from the Sloan Foundation, Russell Sage Foundation, the Rockefeller Foundation, the National Science Foundation, and the National Institute for Literacy. Alec Levenson holds a BA from the University of Wisconsin, Madison, an MA from Princeton University, and a PhD from Princeton University
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Ron Pierantozzi
Director, New Business Development
Air Products & Chemicals
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Dr. Pierantozzi received his B.S. degree in Chemistry from Temple University and his Ph.D. in Inorganic Chemistry from The Pennsylvania State University. After a year as a postdoctoral fellow at the University of Delaware, Ron joined Air Products and Chemicals, Inc. in 1979 as a Senior Research Chemist. Ron held various positions in the Corporate Science and Technology Center responsible for research programs in surface treatment chemistry, catalysis and zeolite synthesis. From 1987 to 1994 Ron held various research management positions in Performance Ceramics and the Process Systems Group. In 1994 Ron was appointed Director of the Adsorption Technology Center and managed corporate wide adsorption technology programs. In 1996, Ron joined the Chemicals group as Director of Technology responsible for platforms in hydrogenation, amination and nitration technologies. In 2000, he was appointed Director, Business Development and responsible for growth platform development, acquisition analysis and business model transformation for existing chemical businesses. Ron was appointed to his current position, Director, New Business Development in the Corporate Development Office in 2001. Ron's responsibilities now include leading the creation of the innovative culture at Air Products, development and commercialization of new technologies, the formation and incubation of new businesses and the development and management of external partnerships and venture investments. Ron is a Venture Series Professor at Lehigh University and a member of the faculty at the University of Pennsylvania's Wharton Business School, where he teaches classes in venture creation, entrepreneurship and innovation.
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Dick Ploetz
Vice President, Human Resources
Medtronic, Inc.
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Jeneanne Rae
President and Co-founder
Peer Insight LLC
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Jeneanne Rae is a nationally-renowned thought leader on innovation management and design strategy. She has worked with dozens of leading companies to establish innovation programs and organizational development strategies that have resulted in millions of dollars of new revenue streams and profitable growth. In acknowledgement of her tremendous talent and knowledge, Jeneanne has been formally recognized as one of the "Magnificent Seven" gurus of innovation by BusinessWeek. Like all great gurus, Jeneanne serves as a mentor and spiritual guide, expecially to Fortune 500 senior executives learning the transformative disciplines that are driving innovation in the post-Six Sigma era. Described as the "Doyenne of Service Innovation", Jeneanne possesses a unique ability to help business leaders grasp a philosophical understanding of how to drive innovation and foster design-based thinking. Not content to disseminate her knowledge to a select few, Jeneanne is a highly sought-after public speaker and executive educator on innovation and customer experience design. Ever the teacher, Jeneanne shares her wisdom with young business disciples at Georgetown University's McDonough School of Business, where she is an adjunct professor of Marketing in the MBA Program. Her course on New Product and Service Development is one of the few MBA classes in the country that teaches design methods and thinking to business students. Jeneanne's journey in the world of design, innovation, and business began at Harvard Business School, where she received her MBA. Jeneanne then honed her thinking about these topics as a senior management member of IDEO, the leading design consultancy. After seven years in Palo Alto, she moved back to the DC area, where she now lives in Georgetown with her husband and twin sons.
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Libby Sartain, SPHR, CCP
Senior Vice President , Human Resources and Chief
Yahoo! Inc.
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With more than 25 years of experience in human resource management, Libby Sartain is responsible for leading Yahoo! Inc.'s global human resources efforts and managing and developing the human resources team. She also focuses on attracting, retaining, and developing Yahoo!'s employees who promote and strengthen the company culture, as well as represent the powerful Yahoo! brand. Prior to joining Yahoo! in August 2001, Sartain was "vice president of people" at Southwest Airlines. An employee of Southwest Airlines since 1988, Sartain managed a staff of 300 and led all human resources functions at the airline, including employment, training, benefits and compensation. She also played a key role in developing an employment brand strategy, which helped double employee growth in six years. Sartain also served as chairman of the Society for Human Resource Management and was named fellow of the National Academy of Human Resources. Sartain holds a B.A. degree in business administration at Southern Methodist University and received her M.B.A. from the University of North Texas.
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Dr. Franck Schuurmans
Senior Consultant, Director of Non-Profit Practice
Decision Strategies International (DSI)
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Franck Schuurmans Ph.D., CAE, is a Senior Consultant and the Director of Non-Profit Practice for Decision Strategies International (DSI) in Conshohocken Pennsylvania. DSI offers consulting in strategic planning and executive decision making. Schuurmans works both with corporate clients as well as with leading non- profit organization. His areas of expertise are retail finance, governance and the non-profit sector. Schuurmans received his MA from the University of Amsterdam in the Netherlands. As the recipient of a Fulbright fellowship he was awarded a Ph.D. in Modern European History from the University of Wisconsin-Madison in 1995, where he also taught for several years. Until 2002 he was the Senior Vice President of Business and Professional Development for the Credit Union Executives Society (CUES) in Madison Wisconsin. At CUES he was in charge of all research and professional development and played a critical role in the transformation of that association into a "thought leader" in the industry. He is a Certified Association Executive (CAE). He is the co-author of several important publications for credit unions. With Paul Schoemaker and others he most recently co-wrote 2010 Scenarios for Credit Unions. With John Zells and Don Lee he co-authored the book Outrunning the Competition which presents a case study on CRM implementation at IBM Southeast Federal Credit Union in Boca Raton Florida. Schuurmans is a frequent speaker at conferences throughout North America. He has made presentations at the Brookings Institution, The Haas School of Business at the University of California-Berkeley, CEDEP at INSEAD in Paris and The Wharton School of Business at the University of Pennsylvania. Dr. Schuurmans interests are in strategic planning, decision making and corporate governance. He is a graduate of the Carver Academy in Atlanta, Georgia. Key clients include Abbott Laboratories, Cuna Mutual Insurance Group, Microsoft, New York Life, Wells Fargo, AAHSA, Society of Human Resources (SHRM), Navy Federal Credit Union, MECU, Vancouver Island Health Authority etc.
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Neal Thornberry, Ph.D.
Faculty Director, Babson Executive Education
Babson College
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Dr. Neal Thornberry is currently on a joint appointment with Babson College and the Naval Post Graduate School. He was recently appointed Innovation Chair in the Graduate School of Business and Public Policy (GSBPP) at the Naval Post Graduate School where his duties include working with the Navy and Department of Defense to encourage a strong focus on innovation.
In his Chair position, he collaborates regularly with the top echelon of the Navy and NPS to help bring greater innovation and entrepreneurial thinking to the officer ranks of the Navy and the Department of Defense through executive education and consulting. He is also actively involved with NPS in curriculum development, applied research, publishing, and graduate student projects - all with a focus on innovation and entrepreneurial orientation He is currently working with NPS to establish a Center for Innovation.
At Babson College, he is an Associate Professor in the Management Department and Faculty Director in Babson's Executive Education Division where he is responsible for program design, development and delivery, selection and coaching of faculty, client relations, and business development. He has been instrumental in the development of Babson's first Corporate Entrepreneurship open enrollment program and has also led a number of customized, company specific management development programs.
Dr. Thornberry has written numerous articles and cases on business management both in the United States and Europe. His most recent book entitled "Lead like an Entrepreneur: keeping the entrepreneurial spirit alive within the corporation" (McGraw-Hill, 2006) has been used by numerous organizations around the globe and was recently translated into Chinese. His work has appeared in the European Management Journal, Project Management Journal, Behavioral Science, Fortune Magazine, Industry Week, Business Week, and the Journal of Management Development. His article "A View About Vision" was selected as one of the keystone articles for inclusion in Contemporary Issues in Leadership (1998). His current research interests are in the areas of corporate entrepreneurship, senior management teamwork, transformational leadership, strategy implementation, and the management of change. Dr. Thornberry was recently selected for inclusion in "Who's who in Business Higher Education.
Dr. Thornberry has also been a guest lecturer in executive development programs with a several other universities including Duke Executive Education, UNC, Northwestern University, Tsinghua (Beijing), HEC in France, The Australian Graduate School of Management, and Ashridge Management College in the UK. He has extensive international experience teaching and consulting with a number of Global organizations including SAP, DaimlerChrysler, Ford Motor Company, Siemens, Alfa Laval Thermal, Sodexho, and IBM.
Dr. Thornberry is President and founder of Impact Strategies, a consulting firm specializing in Innovation, Organizational Change, Strategy Implementation, the Development of Leaders and Entrepreneurship within a Corporate Environment. His clients include Iron Mountain Storage Company, SmithKline-Beecham, Melita, Avco Financial Services International, Home Depot, EG&G Corporation, Alfa Laval Thermal, Sodexho, SolidWorks, and DaimlerChrysler.
He holds a Masters and PhD in Organizational Psychology from Bowling Green State University in Ohio and is a Licensed Psychologist.
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Panel Members
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Carol Anderson
SVP, Talent & Learning Resources
LandAmerica Financial Group, Inc.
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Michelle Beiter
HR Director
Limited Brands, Inc.
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Neal Bruce
Product Manager
Monster Worldwide, Inc.
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Neal Bruce has been in the recruiting industry for the past 14 years. His first 11 years were spent as a practitioner, moving from recruiter to recruiting manager to Direct of Staffing for a global software organization. As Monster's Vice President of Alliances, Neal is responsible for creating and executing Monster's HR Vendor Alliances strategies. He is a member of the Human Capital Institute's National Advisory Board and a frequent speaker at HR industry conferences.
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Emily Crawford
Vice President, Training & Development
Saks Incorporated
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Thomas Davenport
Principal
Towers Perrin
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Tom Davenport is a principal in the Change Implementation line of business in Towers Perrin's San Francisco office. He provides counsel on human capital strategy, employee and organization research, change management, organization effectiveness and business strategy to clients in the financial, retail, biotechnology, software and manufacturing sectors, as well as to public-sector organizations.
Tom focuses much of his attention on helping clients improve the people-focused elements of business strategy implementation. He is the author of the book Human Capital: What It Is and Why People Invest It, published by the Jossey-Bass Division of Simon & Schuster in 1999. In his book, Tom discusses why companies should treat their employees not as assets, but instead as investors of human capital. Among the topics he covers is the challenge of attracting, retaining and engaging workers (both traditional and nontraditional) in a fast-paced, turbulent environment. He also has contributed chapters to Making Mergers Work: The Strategic Importance of People (published in 2002 by the SHRM Foundation) and Knowledge Capital: How Knowledge-Based Enterprises Really Get Built (published in 2003 by Oxford University Press).
Tom comments on human capital management have been quoted in such publications as Fortune Magazine, Harvard Management Update, and Human Capital Strategies & News. He has appeared on CNN and on Moneyworld (a Canadian television business program) and made presentations to such groups as The Conference Board, the Wharton School Center for Human Resources, the Human Resource Planning Society, the Society for Human Resource Management, WorldatWork and the Singapore Training and Development Association. His articles have appeared in Across the Board, Management Review, Journal of Organizational Excellence, and Employment Relations Today, and various general management and strategy publications.
Tom led the development of Towers Perrin's Total Rewards Optimization (TRO) measurement tool. TRO uses advanced market research and financial techniques to assess employee reward preferences and develop high ROI reward strategies. He also is a leader in the development of Towers Perrin's workforce planning methodologies.
His clients include: Advanced Micro Devices, Chevron, Citibank, Cypress Semiconductor, Electronic Arts, Federal Reserve Bank of San Francisco, Gap Inc., Visa International, Williams-Sonoma and Yahoo!.
Tom holds an M.B.A. from the Haas School of Business (University of California, Berkeley), a master's degree in journalism from the University of California, Berkeley, and a B.A. (magna cum laude, Phi Beta Kappa) from the University of California, Los Angeles.
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Anne Fithern
Vice President, Compensation
Royal Bank of Canada
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Brian Fieser
Director, Talent Management
Follett Corporation
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Brian Fieser is currently the Director of Talent Management and Organizational Effectiveness at Follett Corporation. Brian helps develop and manage the numerous TM programs which include processes such as assessment centers, individual coaching, 360? assessments, goal setting, performance appraisals, and individual development planning. He has been engaged in launching Follett's first formal executive succession program, instilling consistent evaluation procedures to drive calibrated views of talent across the various enterprise functions. His work in organizational effectiveness has included large scale culture assessments, workforce commitment, and values alignment initiatives. Brian has also been involved in teaching for the past nine years. Dr. Fieser presently serves on faculty within the School of Professional Studies at Loyola University Chicago in the Organizational and Leadership Development Program. Brian holds a Doctorate in Psychology from the Illinois School of Professional Psychology. He is also currently pursuing his Masters in Business Administration at Northwestern University's Kellogg School of Management.
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Kathy Gallo
Chief Learning Officer
North Shore-Long Island Jewish Health System
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Amanda Hahn
Director, Talent Acquisition Operations
ARAMARK Corporation
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John Havenaar
Director, Talent Management
Whirlpool Corporation
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James Holincheck
Vice President Talent
Gartner, Inc.
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James Holincheck is a Research Vice President in Gartner Research, where he covers human capital management software as part of the Enterprise Operations group. He helps provide a bridge between technology and human capital processes, practices and strategies in areas such as recruitment, performance management, compensation management, career development, and succession planning. Prior to joining Gartner, Mr. Holincheck held the position of VP of Strategy at IQ4hire. Mr. Holincheck also spent two years as an industry analyst at Giga Information Group (now Forrester) covering human resource management (HRMS) and financial systems. In addition, he spent 10 years at Andersen Consulting (now Accenture) participating in the full life cycle of projects around human resources and financial management. Mr. Holincheck earned a B.S. degree in electrical engineering as well as a M.B.A. degree from Washington University, St. Louis, Missouri.
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Jeff Hunter
Director, Global Talent Technologies
Electronic Arts, Inc. (EA)
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Jeff Hunter has been creating innovative strategies and software at the convergence of HR and IT for over 15 years. Prior to starting Hunter | Morgan, Jeff was COO and Founder of Employment Engineering Inc., an innovative employment systems software and services corporation. At Employment Engineering he designed and implemented numerous automated recruiting functionalities, including requisition management, interview scheduling and conceptual search.
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Gary Iverson
Senior Program Manager
Intel Corporation
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Laura Jost
Vice President PepsiCo HR
Frito-Lay, Inc.
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Brent Mullins
Director Human Resources
Koninklijke Philips Electronics N.V.
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Lisa Rowan
Program Manager for HR & Talent Mgt. Services
IDC
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Lisa Rowan serves as IDC's Program Manager for HR and Talent Management Services research. In this role, Ms. Rowan provides expert analysis focused on both the business services addressing HR and talent-related process issues, such as human resource consulting, processing services, and Business Process Outsourcing (BPO) services; and HR IT Services, such as systems integration and IT consulting. For the ten years prior to joining IDC, Ms. Rowan held business development, product management and marketing positions in the human resource software and services markets.
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Irada Sadykhova
Director of Learning Strategies
Microsoft Corporation
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Rita Sue Siegel
President
RitaSue Siegel Resources
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RitaSue Siegel is founder and president of RitaSue Siegel Resources, the only retained search firm focused on identifying innovative and creative talent, senior design leaders and Chief Creative Officers for organizations worldwide. Her team of seasoned search consultants locate and qualify product, communications and environmental design leaders for organizations that consider design and innovation a core competency, or want to develop one. The practice also includes Design Skills Assessment for corporate design organizations that also contain interaction and experience desiners, usability and human factors engineers and design researchers. RSSR has developed proprietary methodology for attracting and qualifying exceptional people. For over 25 years, the company has worked with Nissan (Japan, US), Rockwell Group, Apple, Microsoft, BenQ (Hong Kong), Nike, Philips (US, Europe), JCI, GE Healthcare, Hewlett Packard, Continuum (Korea), Motorola, Lenovo, Palm, Samsung (Korea), LVMH, Whirlpool, Renault (France, Korea), Smart, Landor, Interbrand, Adam Tihany, The Design Institute of the University of Minnesota, and Design Council (UK), to name a few. The company has had a global recruiting engagement with Procter & Gamble since April 2004. RitaSue has undergraduate and graduate degrees in industrial design from Pratt Institute. She is on the board of the Rowena Reed Kostellow Fund at Pratt and on the advisory board of its Interior Design Department. She is a regular contributor to Communication Arts Magazine and has been quoted in the Wall Street Journal, DesignWeek (UK), ID Magazine, BusinessWeek, BusinessWeek on line, Fast Company, The New York Times, CNN, New Design (UK), and other digital and print business and trade media. She speaks frequently at national and regional design conferences: IDSA (Industrial Designers Society of America), AIGA (American Institute of Graphic Arts), ICOGRADA, WORLDESIGN, and the Design Management Institute, where she is a former board member, and at design schools in the US, Europe and Asia. RitaSue was one of 30 worldwide Creative Leaders chosen to participate in INDEX2005, Copenhagen. She is on the Board of the West 54 - 55 Street Block Association and chair of the Preservation Committee, and was a board member of the Architectural League of New York. She is the author of Getting an Industrial Design Job (good information for every type of designer) available for free download at www.ritasue.com and www.idsa.org. The book is used by faculty in design schools as a text. (Third edition under preparation.) She wrote American Graphic Design, Thirty Years of Imagery, published by McGraw Hill. RitaSue has been on the board of The Architectural League of NY, and an IDEA (BusinessWeek and IDSA) and ID Magazine competition juror. A collection of her writing can be found at ritasue@ritasue.com.
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David Smith
Managing Director - Human Performance, Americas
Accenture, LLP
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David Smith leads Accenture's Human Performance practice in North America and specializes in designing and developing human performance strategies and solutions for clients. He has more than seventeen years experience working within Accenture's high technology industry, serving global high tech, communications and media clients. David is a frequent speaker at industry conference and events, speaking most recently at The Human Capital Summit. He also recently authored an article on 'Defusing the Talent Time Bomb', featured on the cover of the January 2007 issue of Talent Management magazine. David holds a Master's Degree in Business Management and a Bachelor of Science degree in Engineering.
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Roland Smith
Senior Faculty
Center for Creative Leadership (CCL)
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Kevin Tarrant
VP, Global Org. Effectiveness
Arrow Electronics Colorado MEDtech, Inc.
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Kevin Tarrant is a Human Resource Executive with twenty-five years of experience leading HR for global organizations. He has extensive experience developing people strategies that support business goals and building the HR function into a value-added, true business partner organization. Kevin has broad-based skills in all aspects of HR and a broad industry experience that encompasses both domestic and international assignments in manufacturing, services-related businesses, and high technology industries. Kevin joined Arrow Electronics as VP, Global Organization Effectiveness in March 2005. Prior to joining Arrow, he worked for First Data from 2002 - 2005 where he was SVP, HR for the Card Issuing Business. Prior to joining First Data, Kevin was the Chief Human Resources Officer for SYNAVANT, a global software and services company. Kevin's worked with Dun & Bradstreet related companies for ten years - earlier roles included VP of Global Total Rewards for IMS HEALTH, VP of HR for IMS America, Director of Global Organizational Development for A.C. Nielsen, and Director of HR for Nielsen Marketing Research. Prior to his affiliation with Dun & Bradstreet, Kevin held increasingly responsible positions with Monsanto-including Manager of Global Organizational Development and an assignment as HR Director for operations in the UK-and generalist and industrial relations positions with Foster Wheeler Corporation. He has an MA in Industrial Relations from Saint Francis University and a BA in Social Work and Criminal Justice from University of Dayton.
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Mark Ubelhart
Practice Leader, Value-Based Management
Hewitt Associates, Inc.
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Mark consults in the fields of executive compensation and value-based management. This encompasses linking the principles of corporate finance and business valuation to a broad range of people management topics related to attracting, motivating, and retaining talent, employee engagement, business education, performance measurement, and goal setting. It also involves leading Hewitt's efforts to work with financial professionals, academics, and corporate management on human capital issues and research. Mark is the architect of Hewitt's Human Capital Foresight™ methodology linking fact-based data and metrics, predictive analytics, and business results. Mark has written several articles including "Business Strategy, Performance Measurement, and Compensation," "Case Studies of Shareholder Value Incentives," and "Measuring the Immeasurable" in two summer 2001 issues of Shareholder Value Magazine. Before joining Hewitt Associates, Mark was a Vice President and Division Administrator of a money center bank's Corporate Financial Consulting Division. Under his leadership, this Division conducted numerous consulting engagements for clients in areas of financial strategy, valuation of debt and equity securities, recapitalizations, mergers and acquisitions, and cost of capital-based target rates of return. He has 30 years of consulting experience in his fields. Mark has a B.A. in Economics from Dartmouth College (Phi Beta Kappa) and an M.B.A. in Finance from the University of Chicago.
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