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Sessions
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Leadership
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In too many organizations today, employees say that their skills and talents are
underutilized as they experience barriers to mobility and opportunities within their
companies. Few companies understand their talent well enough to effectively deploy
individuals into the right job at the right time. When leadership sees that planning
and developing talent are aligned with corporate priorities, employees' productivity
and passion for work rises, giving their companies competitive advantage and reduced
turnover and recruitment costs. To leverage human capital potential and motivation,
it is necessary to align work with talents, ambitions, and passions. In this learning
track we explore the next-practices and initiatives in talent development, management
and optimization in market-leading companies and how these actions affect their
companies' competitive success.
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Performance
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Corporate performance drives global organizations to achieve their strategic goals.
Successful companies will continue to out perform their competition in the market place.
Join this track to hear how thought leader on strategy, superior innovation and leadership
producing measurable results from their investment in talent. It is an imperative that companies
learn ways to out perform their competitors to continue to achieve growth and success.
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Talent Management
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Organizations finally have access to strategic technologies that, if synchronized, can enable
end-to-end talent management. Some of the technology exists in a "best of breed", stand-alone
format. Some resides in suite products that aim to deliver the entire spectrum under one roof.
Others are available from BPOs that have created, among other things, HCM platforms for strategic
talent optimization. To address coming labor market conditions and to remain competitive,
organizations must understand and deploy technologies to support their HCM strategies.
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| Monday, March 10, 2008 |
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Leadership Track Keynote 10:00 am - 11:30 am
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| Concepts and Strategies for Growing Adaptability Skills in Rising Executives |
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This presentation offers leading concepts on the nature of adaptability and the processes
that promote successful adaptive leadership. These processes and the skills behind them
have become especially crucial for executive success in today's dynamic and global
environment. Training and developing adaptive leaders requires new and innovative
strategies. We will discuss conceptual models that form the foundation of these strategies,
and present empirical evidence for their validity. We will conclude with a set of
prescriptions for growing adaptability skills in rising executives.
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| Presenters: |
Stephen Zaccaro, Ph.D.
Professor of Psychology, George Mason University
Author of "The Nature of Executive Leadership: A Conceptual and Empirical Analysis of Success"
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Zachary Horn, M.A.
George Mason University
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Performance Track Keynote 10:00 am - 11:30 am
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| Leading In a Connected World |
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In today's flatter, knowledge-intensive organizations work of significance demands
effective collaboration within and across functional, physical and hierarchical
boundaries. To drive performance and innovation, leaders must begin to manage
connectivity as a critical resource in organizations. This presentation will
demonstrate how leaders can:
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| Presenter: |
Robert Cross
Professor of Management
University of Virginia
Research Director of the Network Roundtable
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Talent Track Keynote 10:00 am - 11:30 am
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| The Fuel to Power Performance: Leadership, Diversity, and Innovation |
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Julie Gilbert's capacity to tap employees' passions to drive innovation and value has
earned her a reputation as one of the fastest-rising leaders in corporate America.
At Best Buy, Inc., she leads retail training, leadership development, and the company's
innovation engine for the more than 140,000 Best Buy employees internationally. She also
created and leads the Winning With Women strategy for the company, which is powered by
WOLF (Women's Leadership Forum). Under her leadership, Best Buy has achieved
significant business outcomes in employee recruiting, retention, and customer market
share. In this presentation, Julie shares the strategies she and her team utilize
to mine new growth markets, identify unmet customer needs, and create value by
leveraging diversity of thought inside and outside of Best Buy.
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| Presenter: |
Julie Gilbert
SVP, Retail Training, Leadership Development
Best Buy
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Leadership 1:15 pm - 2:30 pm
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| Talent Transformation Case Study: How the Best is Becoming Better |
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The Armaments Research Development Engineering Center (ARDEC) is the United States'
foremost armaments R&D engineering center. Since its inception it has driven quality
and continuous improvement through an engineering mindset focused on management efficiency.
Two years ago, Dr. Joseph King was appointed Chief Human Capital Officer with a mandate to
lead ARDEC to even greater heights through the scientific and creative management of talent.
One of Dr. King's key initiatives has been to partner with the Human Capital Institute in a
"Talent Transformation" project spanning more than twelve months and involving hundreds of
leaders and line managers.
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In part, Dr. King's work has led ARDEC to become the first government organization to win the
coveted Malcolm Baldridge Quality Award (2008), the nation's highest award for performance
excellence. Join Dr. Joseph King and HCI's President & Executive Director, Allan Schweyer
for a look at ARDEC's talent transformation and how a no nonsense engineering organization
is learning to love talent management. All attendees will receive a copy of HCI's ARDEC
Talent Transformation case history upon which this session is based.
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| Presenters: |
Joe King
Chief Human Capital Officer
US Army ARDEC
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Allan Schweyer
President
Executive Director Research
Human Capital Institute
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Performance Track 1:15 pm - 2:30 pm
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| The Business Case for Performance Management |
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One of the fastest growing segments of HR software today is the market for
online employee performance management systems. And yet, many companies are
challenged to understand the drivers and benefits of these systems in a way
that allows them to cost justify them to upper management. Attend this session
to hear about the evolution of performance management software, the proven
benefits we are seeing in the marketplace, and the factors to consider when
looking at solution providers. Also, hear about some recent case studies
that highlight hard savings.
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As an added bonus, everyone who attends this session will receive Bersin & Associates'
just-published research report, The Business Case for Performance Management Systems:
A Handbook for HR Executives and Managers.
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| Presenters: |
Leighanne Levensaler
Principal Analyst
Bersin & Associates
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Lisa Hartley
Director of Product Marketing
Taleo
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Talent Track 1:15 pm - 2:30 pm
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| Underestimating Ingenuity |
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Your business is experiencing tremendous change: it's your job to help the organization
manage that change via the talent in the organization. So here you come with amazing
technologies, programs, procedures and processes. "A common mistake that people make
when trying to design something completely foolproof is to underestimate the ingenuity
of complete fools." In this interactive session, we'll work together to not just make
your talent programs and technology work for you, but to get past acceptance and beyond
enthusiasm. We will learn from each other's big mistakes and get back to the basics.
What's ONE THING that you will do differently to make your high-tech solutions and
ingenious strategy work toward your end goal at every level of your company? Join
us and discover what the most successful leaders are doing to drive solid, consistent
results through people who understand the opportunities and want to be part of the solution!
You'll be glad you did.
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| Presenters: |
Glen Goodman
SVP Organizational Development and Human Capital
Centex Corporation
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Susan Powell
Training, Development and Communications
Kirland's Home
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Leadership Track 2:45 pm - 4:00 pm
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| Unlocking the DNA of the Adaptable Workforce |
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As a business executive today, you face a host of pressures, including volatile markets,
global competition, and the emergence of new business models. These pressures are forcing
organizations to be more responsive to shifting market needs; more flexible in how they
operate; more focused on their core competencies; more nimble at partnering; and more
resilient to external threats.
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IBM asked over 400 HR executives in 40 countries how they are addressing the pressures of
today's business environment. One thing was clear, success in any of these areas is
dependent on the organization's ability to develop a workforce than can adapt to change.
The results are detailed in our new Global Human Capital Study, entitled Unlocking the DNA
of the Adaptable Workforce. This highly interactive session will focus on the key findings
of the study and their impact on innovation in the human capital space.
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| Moderator: |
Denis Brousseau
Partner
IBM Global Business Services
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Performance Track 2:45 pm - 4:00 pm
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| Seeing Beyond the Horizon in Talent Management |
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Talent strategies bring great promise as well as challenges. How do organizations
keep up with the latest talent trends and solutions that will make them more
competitive? Only organizations armed with the latest information and best strategies
will come out on top. There are many solutions being discussed in the Human Capital
Management market space but which are really working for leading companies? What
are the leaders planning for the future? In this interactive panel with
representatives from organizations that are existing leaders in HCM practices
we will discuss emerging industry-leading trends in talent management and engagement.
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| Moderator: |
Michelle Newell
Sr. Director HCM Product Marketing
Oracle
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| Panelists: |
Matty TagaAllen
Director of Global HRIS
Gilead
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| Panelists: |
Bruce Sherman
Global Practice Leader
Towers Perrin
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Barbara Phillips
Global Talent Planning
Pfizer
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Tim Hodes
Executive Director
Gallup University
Gallup Organization
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Talent Track 2:45 pm - 4:00 pm
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| Attracting and Retaining the New Economy Workforce: GenX and Y |
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New technologies are emerging and companies need to be thinking out of the box to develop
programs that can attract and retain the next generation workforce. Social networking on
the Internet, MySpace, text messaging, email, and cell phone programs need to match these
technologies when developing the talent from generation X and Y. Join this panel for a
discussion on innovative strategies for sourcing, recruiting and retaining the new workface
of the future.
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| Moderator: |
Larry Kihlstadius
Senior Vice President
Guidant Group
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| Panelists: |
Jeanne Meister
Author and Consultant
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Lisa Orrell
Author of Millennials Incorporated: The Big Business of Recruiting, Managing &
Retaining North America's Newest Generation of Young Professionals
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Leah Reynolds
Practice Leader for Generational Change and Total Rewards Communication
Deloitte Consulting, LLP
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Geoff Livingston
Livingston Communications
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| Tuesday, March 11, 2008 |
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| Diversity Breakfast 7:30 AM - 8:30 AM |
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| Leadership and Talent Management |
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One of the primary functions of Human Resources is to provide leadership training that teaches
its leaders and hiring managers how to identify, hire, retain and promote diverse talent. Not
just diversity in terms of gender, race and ethnicity but diversity of experience, education and
thought. Managers have traditionally been selected because of a specific skill or talent they
have demonstrated...not necessarily because they have the ability to inspire, lead change or
even challenge the current corporate culture.
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Speaker will focus on skills necessary to lead in the area of diversity management and use of
diversity as a lever for change. Best practice companies are trying to align their company's
business strategy, workplace strategy, and marketplace strategy with the values and mission
around diversity and employee engagement. Best practices, trends and recommendations for how
best to demonstrate leadership in the area of talent management will be covered, including
employee affinity groups and employee engagement.
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| Presenters: |
Annette Merritt Cummings
VP and National Director of Diversity
Bernard HODES Group
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Jeffrey Artis
Special Agent
Federal Bureau of Investigation
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Leadership Track Keynote 10:30 am - 12:00 pm
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| Entrepreneurial Leaders: The New Value Creators |
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Neal Thornberry Ph.D. and author of "Lead Like an Entrepreneur: Keeping the
Entrepreneurial Spirit Alive Within the Corporation" will talk about ways in
which companies can develop and sustain innovation as an enabler of both human
and organizational performance. It is hard to argue with the need for innovation
in today's global and highly competitive marketplace and innovation is clearly
a hot topic in both the business and popular press. But many companies fail in
their efforts because they do not think systemically about the nature of innovation
and they rarely make the connection between innovation and entrepreneurial thinking
that is essential for innovation to lead to value creation. In his talk, professor
Thornberry will address these issues and talk about how some companies have
successfully cracked the code of developing and sustaining innovation by focusing
on identifying and developing entrepreneurial leaders and by structuring opportunity
engines. In addition, he will talk about "corporate judo" as a necessary and little
talked about leadership skill which will become increasingly important if companies,
especially established ones, are to compete with smaller and more agile competitors.
Participants will also learn about 11 leadership behaviors, which if practiced
consistently, lead to higher employee satisfaction, higher customer satisfaction,
and higher financial returns.
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| Presenter: |
Neal Thornberry
Faculty Director - Babson Executive Education
Associate Professor of Management - The Management Department
Babson, College, Wellesley, MA.
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Performance Track Keynote 10:30 am - 12:00 pm
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| Spreading High Performance -Throughout Your Organization |
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One of the fastest growing segments of HR software today is the market for online employee
performance management systems. And yet, many companies are challenged to understand the
drivers and benefits of these systems in a way that allows them to cost justify them to
upper management. Attend this session to hear about the evolution of performance management
software, the proven benefits we are seeing in the market place, and the factors to consider
when looking at solution providers. Also, hear about some recent case studies that highlight
hard savings.
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As an added bonus, everyone who attends this session will receive Bersin & Associates'
just-published research report, The Business Case for Performance Management Systems:
A Handbook for HR Executives and Managers.
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| Presenter: |
Susan Lucia Annunzio
President and CEO
Center for High Performancep
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Talent Track Keynote 10:30 am - 12:00 pm
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| Cultivating a Global Mindset |
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Faced with a rapidly changing global landscape, many people continue to rely on their
old lenses to make sense of the world around them. The winning global leaders,
whether individuals or companies, will be the ones with a global mindset who
truly grasp the unprecedented transformation of the global economy, and possess
the capabilities to sense, filter, and integrate diverse opportunities on a
global scale ahead of the pack.
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| Presenter: |
Haiyan Wang
Managing Director
China India Institute
Co-author, The Quest for Global Dominance
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Leadership Track 1:45 pm - 3:00 pm
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| Engagement Drives Service Excellence and Business Performance |
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Atmos Energy Corporation, the largest natural gas utility in the U.S., is building on
its high-performance culture to become an "industry leader" in service excellence.
Atmos' Service Excellence Strategy focuses on key customer encounters and the associated
employee engagement driving customer loyalty. Strategy execution involves ongoing
customer satisfaction measurement, performance reporting and the piloting of customer
experience management solutions. The goal has been to implement employee training and
support tools centered on employee engagement and customer expectations alignment.
This effort is part of a larger transformational change that has been lead by the CEO.
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| Presenters: |
Jeff Hardgrave
Vice President, Customer Service
Atmos Energy
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Gary Thompson
Managing Principal
Towers Perrin
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Performance Track 1:45 pm - 3:00 pm
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HCS Award of Excellence:
Sundt Construction Talent Management that Makes a Difference |
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Each year HCI honors the outstanding practicum or set of practicum that advance the
practice of talent management within an organization. This year the winner is Sundt
Construction Company, a billion dollar construction company that builds commercial
and industrial projects throughout the country.
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This presentation follows the path of a comprehensive set of talent management
initiatives from the creation of a cross-functional team to selling the project
to the executive committee to identifying critical talent projects to monitoring
the progress and implementation of enterprise-wide talent practices. Some key
principles will be described that highlight the business case that was made to
the executive committee. Come to this session to hear from the people who are
still involved in this critically important project to help ensure Sundt's position
in a highly competitive industry.
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| Presenters: |
Richard Condit
Chief Administrative Officer
Sundt Construction
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David Forman
Chief Learning Officer
HCI
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Talent Track 1:45 pm - 3:00 pm
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| Strategic Sourcing: Experts and insight to improve your results |
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This old-line industry found it was unable to compete for talent in a new recruiting era.
The senior management requested a transformation of their recruiting process to include some
current diversity issues. The solution included innovative diversity metrics and initiatives
and the creation of an RPOA Buyers Advisory Board to drive industry change. Shelia Gray,
Director Global Talent Acquisition of International Paper, a global leader in paper, packaging
and wood products as they share an overview of International Paper's journey of implementing a
new recruitment process and overall talent strategy. This customized, streamlined solution
includes high-touch and high-tech processes that drive results. Joining Shelia is Terry Terhark,
President and CEO of The RightThing in this innovative solution.
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| Presenters: |
Shelia D. Gray, SPHR
Director Global Talent Acquisition
International Paper
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Terry Terhark
President and CEO
The RightThing
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Leadership 3:15 pm - 4:30 pm
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| Pipeline or Pipe Dream? Turning Your Leadership Pipeline into a Reality! |
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Leadership development has never been more critical. Senior executives worldwide now
say their top business priority is growing or leveraging talent. Poor leadership
skills are the most frequent cause of leader failure.
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In this session we will confront this issue head on by drawing on the results of a
Global Leadership Forecast 2007-2008, in which HR professionals were surveyed
along with more than 12,200 leaders in nearly 1,500 organizations worldwide.
In addition, you will hear from a panel of accomplished leaders from world-class
companies who will shed light on the keys to successful leadership development
program implementations.
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| Moderator: |
Richard Wellins Ph.D.
Senior Vice President, Research
Development Dimensions International (DDI)
Author of "Talent Management in Motion: Keeping Up With an Evolving Workforce"
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Debbie Logan
Global Talent Development
Halliburton
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Joseph C. ILvento
Global Director Leadership & Development
Citi
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Performance Track 3:15 pm - 4:30 pm
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| High-Performance and the Chief Talent Officer |
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Talent-minded CEO's and HR executives are the driving forces behind today's most successful,
high-performing organizations. The right strategy coupled with strong global integration will
deliver top-line revenue and bottom-line growth. Learn how Chief Talent Officers and management
teams are working together to build and execute workforce strategies that out-wit and out-perform
their competitors.
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| Moderator: |
David Smith
Managing Director, Human Performance, North America
Accenture
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| Panel: |
Pete Heidelberg
VP Global Talent Management
Monsanto
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Harold Scott
VP Human Resources
Harley Davidson
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Doug Lynch
Vice Dean
Wharton Business School
University of Pennsylvania
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Talent Track 3:15 pm - 4:30 pm
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| What Does It Take to Compete for Talent? Lessons from an Industry Leader |
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As a leader in the healthcare industry, McKesson understands that talent is critical to
business success - and it has successfully adapted its approach to stay ahead of
constantly-changing talent needs. In this session, Susan Slater of McKesson Corporation
will explore four fundamental elements that drive talent success. These include: the
employment brand, the talent strategy, the organizational structure that brings the
strategy to life, and, finally, the technology behind key business processes. You will
learn how these four elements drive McKesson's approach today, how they are shaping the
company's vision for the future, and how they can influence your ability compete and
win in a highly competitive market for talent.
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| Presenter: |
Susan Slater
Vice President, Talent Acquisition
McKesson Corporation
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Networking Session 4:30 - 5:30 pm
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| Diversity Networking |
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Valuing diversity and attracting a diverse labor pool should occur simultaneously. Training is clearly
important in moving people beyond viewing diversity as only a compliance issue, but never under
estimate the power of example and leadership. Both developing communications to attract a diverse
talent pool and implementing effective internal programs to promote multicultural acceptance go
hand in hand as a prerequisite to attracting and retaining a talented diverse workforce.
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Join Annette Merritt Cummings, VP, National Directory of Diversity Services at Bernard Hodes
Group as she shares the results of the HCI/Hodes Diverse Workforce Survey (given to all HCI
Summit attendees). Discover best practices, missed opportunities and data to be used in your
future HR efforts. All attendees will receive the exclusive Research Executive Summary as
well as an opportunity to network and discuss results and related topics.
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| Facilitated by: |
Annette Merritt Cummings
VP and National Director of Diversity
Bernard HODES Group
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Networking Session 4:30 - 5:30 pm
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| Exploring the Economic Benefits of a Corporate Alumni Community |
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Former employees are an increasingly valuable asset that can help you improve the business equation
associated with your human capital initiatives. Leading companies are tapping into their alumni
network to lower recruiting costs, shorten employee ramp times, do strategic outplacement,
expand business development networks and more. Understanding how to think through the
business case for fostering ongoing relationships with corporate alumni will be important
knowledge for business leaders.
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Join Kathi Jones, co-founder and EVP of Conenza, and learn from your peers the financial measures
they're using to quantify the business value a formal corporate alumni program can deliver
across the enterprise. Discover methods of calculating the ROI that results from cultivating
relationships with former employees and take away real-world calculations and strategies
you can easily apply in your own organization.
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| Facilitated by: |
Kathi A. Jones
Co-Founder and Executive Vice President
Conenza
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| Wednesday, March 12, 2008 |
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| Panel 9:15 am - 10:45 am |
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| Attracting, Developing, and Retaining Global Talent |
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Multinational organizations are faced with a complex set of challenges when attempting to co-ordinate
and standardize their recruitment, internal deployment and retention efforts worldwide.
Finding and retaining talent across the globe is a challenging and increasingly important
strategy for many companies. Most importantly, how do organizations that are facing
increasing pressure to understand their internal talent landscape make it all fit into
a cohesive story? Join this panel of experts to hear the latest solutions to help
manage you company manage their global talent for maximizing business results.
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| Moderator: |
Bill Craib
Vice President, HCI Communities
Human Capital Institute
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| Panelists: |
Haiyan Wang
Managing Director
China India Institute
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Annette Merritt Cummings
VP and National Director of Diversity
Bernard HODES Group
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Michael Beygelman
Sr. Vice President
Adecco
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Bertrand Dussert
Executive Director Human Resources
UBS AG
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